Tag Archives: business

What is the role of social entrepreneurs in the Big Society?

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SHINE-logo_372616a [copy and pasted from the live Independent blog that accompanied Shine 2010; see David Floyd's write-ups for more on Shine]

The Shine Unconference started with the launch of a new report from ResPublica about the Venture Society, looking at ways in which the support structures that already exist to support social entrepreneurs can be scaled up to meet the significant challenges that lie ahead. There was also a representative from the Big Society network which, as an idea closely associated with the Conservatives, got a fair old kicking during the election campaign.

While it's interesting to debate the reasons why the Big Society idea has been pilloried from both sides (in brief, the left saying it is a smokescreen for savage welfare cuts; the right that it is unclear, communitarian or even Fabian; some have even paraphrased the famous Thatcher quote to say that "there's no such thing as big society"), it's perhaps worthwhile reflecting that this is as much a debate about top-down versus bottom-up as it is about left versus right. Part of the critiques of the Big Society idea was that it appeared to be aspiring to be a bottom-up network or movement….but that's a difficult position to pull off when you're announced in a top-down political party kind of way. The network has since been working away to emphasise that it is in listening and engaging mode.

Whichever your position, these are uncertain and fascinating times for social entrepreneurs. No-one here underestimates the challenges ahead, but there is also a tension or excitement at the opportunities that may also become available. For the social entrepreneurship movement, it is also a time to weigh up the possibliities. It is a time to seize opportunities, but not only be replacement public service deliverers; to be pragmatic and resourceful, but not stray off their original mission; to not lose their innovation and reach, but also look at the chances to scale interventions that work; and to work with government where it works, but be straight with them about when government funding is required. Rob Greenland has made similar points on his blog here, saying "Now the hard work begins…." As Michael Young used to say, it is a time to really be sure of the balance between hard-headed and high-minded.

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Social entrepreneurs in Fife: Tracey, Frankie, Alfie and Kathleen

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FifeDartington It’s been a great and amazing couple of days, reaffirming why I love working in this field, and what it can achieve. Wednesday included a ‘webinar’ on using social media with Fellows dialling in from across the UK and Australia, which went well despite the expected digital glitches; and also a session with one of the new London programmes (see who are on the Block and Weekly programmes here; profiles are gradually being filled in!) on problem tree analysis….which is more interesting and practically useful than it might sound.

Today, I was invited to attend and speak at the SSE Fife graduation of their latest programme, under the banner Motivate to Innovate. Fife was our first SSE franchise, and BRAG, where it’s based, have been a trusted, committed, supportive and, at times, forgiving partner. What John, Dodie, Callum (in picture, left, with several of Fife programme) and, especially, Tracey have achieved over the years in Lochgelly, Fife, and now across other parts of Scotland, is incredibly impressive. They themselves have demonstrated so many of the characteristics the graduating students spoke about today: resilience, support, drive, persistence, commitment, determination, resourcefulness.

The social entrepreneurs graduating today were a typical SSE mix of projects, ages, genders and backgrounds; do check them out. They each spoke about the importance of the support of their peers, and of other networks they tapped into; of how this was a journey of confidence and self-awareness and belief as well as skills and knowledge; and of how hard it was, but also how rewarding. Or as Lorna, one of the new Fellows, put it, “It’s been tough; but worth it”. There were tears, laughter and a great deal of inspiration at the event today.

I also caught up with Frankie, SSE Fellow and Executive Director of Recycle Fife. He came in to support these newest Fellows, and told me that things are going well, with almost 40 staff now working at the organisation, and several potential new eco-developments coming up: he’s got countless great ideas, but he’s also proven he and the RF team can implement them. He also pointed out to me that their success is as much about the people they work with, train, and employ as it is the environmental benefits (around 1120 customers; diverts around 180 tonnes per month from landfill). He talked to me about a guy called Alfie who is now working in his first ever job, aged 48, at Recycle Fife; at first, they didn’t have the money to take him on, so he volunteered for 11 months, worked with the organisation on some of the things that had been a barrier in the past, and is now a few months into gainful employment. You can fill in the blanks on the change that brings in someone’s life.

I will finish by briefly mentioning Kathleen, one of the social entrepreneurs who graduated today. She outlined the challenges and traumas in her background, the things she had overcome, and the journey she and her kids had been on over the last 8 or 9 years. Having gone back through education, rebuilt her home life, retrained, and re-oriented herself, she is now committed to supporting and helping others: setting up an organisation that provides therapies for those going through similar experiences. I can’t really get across how powerful her presentation was, how impressive her journey is, or how the room was hanging on her every word; suffice to say that she had to ask for tissues half way through, and there were plenty of other less-than-dry eyes.

I come away inspired and humbled. As I said to the new Fellows, I’ve attended a few events recently where a mixture of management consultants, venture capitalists, MBA students and politicians have propounded their views on why social enterprise and social entrepreneurs are important, and setting forth their views on what all this stuff is about. I'm glad those conversations are happening. But today reaffirmed that, for me at least, it is at its heart about people. People like Tracey, Frankie, Alfie and Kathleen.

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Social enterprise + social entrepreneurship links of the week (to 23/4/10)

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In times gone by, I used to scan through the SSE bookmarks on del.icio.us for what we had been noting and reading during a week gone by. Now, increasingly, it's looking back through the tweets on the SSE Twitter account as well. Anyway, here's a few of the more interesting links of relevance and interest: from last week:

– Probably the most read set of articles was McKinsey's selection on social entrepreneurship to coincide with the Skoll Forum. I found "It takes a network" the most interesting of those, particularly Raj Kumar's closing thought that:

"In time, the social-enterprise community may find that measuring scale
and impact at the network level (rather than at the level of the
individual enterprise) is a more accurate measure of the true scale of
social change and a better way for investors to gauge the return on
their social investment."

– SSE Fellow Junior Smart made the Independent's list of 100 People making Britain Happy

– Ben Metz wrote a challenging post on the Guardian blog ("Let's be honest about social enterprise") about how the UK should be more honest about what it's got wrong as well as right, and the need for a co-ordinated international approach. It also took at a few sideswipes along the way at some existing schemes, which prompted comments and other fall-out (which you can find on Ben's follow-up blog post). I don't agree with it all, but am inclined to agree with Rod Schwartz's comment ("If we are unable to look at ourselves critically we will be forever sub-par, inadequate and amateurish")

– More sessions up for the forthcoming SHINE unconference and also opportunities to volunteer; buy your tickets soon…..

– The Guardian and the Social Enterprise Coalition did some good work comparing the various 'social policy' and 'social enterprise' aspects of the manifestos; worth reading David Wilcox and Rob Greenland on the Conservatives' #bigsociety stuff especially, of which more soon.

– New nfpSynergy research found that small charities were more trusted and perceived as less wasteful than larger ones, though more likely to be amateurish.

– More business school graduates say they want a career with ethical / social purpose. Open to comments on whether this is a good or a bad thing :0)

That's all for now. Will leave you with this cartoon which some of you may find appropriate ;0)

Leaderslave

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5 thoughts from OxfordJam and the Skoll World Forum

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OxfordJamI was lucky enough to spend some of last week up in Oxford while the Skoll World Forum and OxfordJam were going on. Alastair Wilson, SSE's CEO, was on the panel over at Skoll (you can check out the video of his session, Government + Social Entrepreneurs, over at the Skoll site along with the videos of all the other sessions), while I was over at the free 'fringe' event, OxfordJam, expertly organised on a shoestring budget and a whole load of effort by Ben Metz, Alise Kirtley and Amanda Jones (and friends!). You can find a lot of stuff on Twitter, Flickr and the rest by searching #swf10 and #oxfordjam

I was a bit in and out of the events, as I had to head back to London for meetings on a couple of days, but thought I'd chip in some thoughts from the few days:

1) After hours matters: I've talked about this before, but it is the conversations in bars, over dinners and so on where the 'whole person' comes out and trusted / new relationships are built. OxfordJam had dinners + an open mic session as really the flagship parts of the event, not the add-on. And it worked: I listened to a long podcast recently about Jim Fruchterman of Benetech (which was fascinating), but felt more able to have a conversation with him after seeing him sing Gilbert + Sullivan :0)

2) Honesty repays: The session I facilitated was about lessons learned from the replication of SSE; it always feels risky to open up about mistakes we made, whether that be about our first misfiring effort at codification (capturing what made SSE unique + special), moving from reactive to proactive in how we expanded, the robustness of the franchise package now (as opposed to then…) and so on. But the session went well: countless questions, and it felt like genuine learning shared, positive and negative. And, though it sometimes feels counter-intuitive, it helps build organisational credibility.

3) Action!: The sessions and workshops that appealed to me most over the few days were those that focused on practice: on transactions, deals, partnerships and action. Where people talked theoretically or ethereally about more conversations, more visiting and chatting, it just seemed like a nice way of perpetuating the status quo. Increasingly, I feel that things change through practice and action, and that effective policy and strategy and markets are created out of those..

4) Relationships and networks come through: This goes back to Ben and OxfordJam, but also to Nathaniel Whittemore (over at http://socialentrepreneurship.change.org) and team who organised a spontaneous TEDxVolcano in London for all the 'volcano refugees' from Skoll. Both relied heavily on personal relationships (the person's own 'brand', if you like) and also the ability to network effectively, via Facebook, e-mail, mobiles and, yes, Twitter. I'm not sure if I'd go as far as Peter Deitz to coin a new term (see this discussion about Social Interpreneurship), but I certainly think the nature of events has. And there are lessons for social entrepreneurs in building networks and relationships in an authentic way here as well.

5) No more heroes…: We've written here before about the myth of the heroic individual social entrepreneur, and critiqued Skoll, Ashoka, Schwab and others for perpetuating that myth in the past (as opposed to successful social entrepreneurs building effective teams, groups, networks and movements that support and sustain and scale their change). And, indeed, been critiqued for it ourselves at times. But I think that rhetoric did start to shift more at this event; yes, there were still awards for individuals (and there's no denying that there were some extraordinary people at both events), but the focus was much more predominantly on collaboration, partnerships and teams. Which, from the feedback I heard, made for a more thoughtful, real and mature series of outcomes.

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The real deal social entrepreneurs in Yorkshire

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Great to go and visit our Yorkshire and Humber SSE today, and not just because East Coast trains do free wi-fi (hooray)…but also much more importantly to get a catch-up on how the first programme is going up there, and to meet with three current students currently being supported.
What was great for me was that the relatively dry, formal points I had been making in the first part of the conversation were vividly brought to life by the real examples the social entrepreneurs brought up as they spoke. Here’s some examples of what I mean.

1) Formal version (me): “Social entrepreneurs build trusted relationships, form partnerships and gain practically useful contacts as a result of being together on the programme”

Real-world: John, who’s working on a project to build trust and improve relationships between neighbours, is now working with two other Y+H SSE students (Jay and Justine: there must be some sort of J cubed or 3J name in the offing) whose work complements his. Namely, a platform is built to get neighbours interacting (by John); recycled PCs (from Jay) enable people to get online more easily; and video stories (by Justine) provide content and evaluation material to demonstrate impact. As John put it, this makes it more of a package that has more value and is easier to sell.

2) Formal version (me again): “SSE gives them the time and space to reflect on what they are doing, in a trusted environment with like-minded people”

Real-world: Mani was talking about how his hip-hop empowerment work in schools had really taken off, and that he was massively busy in the day-to-day. He said that the SSE ‘forced’ him to take a step back, think about what he might have missed or forgotten, and bounce ideas / problems off other people. Otherwise he would have carried on going continuously at 100 mph.

3) Formal version (guess who): “The 18-20 students come from a diverse range of backgrounds, and bring a varied range of experiences, networks, information and skills to the group”

Real world: Chris, who’s just won a couple of awards (see here for more on him and Mani winning awards), and works on fuel poverty and eco-efficiency with housing associations was talking about how he came very much from a commercial business background. It was a chance meeting that led him into the world of social and ethical business, and he’d joined the SSE partly to get “a bit more of the social bit of social entrepreneur”. He added that he’d learned a great deal from people in the group, who he might otherwise never have met or taken time with.

Pleasure to see them and learn a great deal from them too.

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