Unintended outcomes and impact measurement

Peoplewhocare I had the pleasure of visiting the SSE programme in Wigan and Leigh last week, to facilitate an ‘introduction to social impact measurement’ session with the students on the programme. I do love that experience of arriving in on a train to a place you’ve never been before, wandering down the road to a building, following the signs….and finding an SSE programme there just like the ones across the network.

I think the session went pretty well: great to meet the students and their projects at different stages, and help them think about the story that lies behind their work (aka ‘theory of change’), what tools and methodologies to think about using, and how much time and resources to commit to evaluation at this stage of their work. I like the process because on the one hand it challenges you to put numbers and objectives to the activity you are thinking of doing (and to what tangible difference you hope to make), and on the other it forces you to take your head out of the day-to-day of delivery and think about the broader context and overall story. Both timely and relevant activities for early-stage social entrepreneurs as they plan, work on communications, and set up systems and processes.

In the course of the couple of hours, before heading across to Liverpool SSE’s steering group meeting, we discussed ‘unintended outcomes’ as well: being open and alive to positive and negative effects that might not have been part of the original plan. They told me of a perfect example (which I’m reporting second-hand): how one Liverpool SSE student became Facebook friends with another one on the programme; via that network and a couple of conversations, he identified that this SSE student lived near his ex-partner and, as a result, close to his son…who he hadn’t seen for almost 18 years. He was able to get back in touch, and, in an appropriate tying up of loose ends, his son then attended his father’s SSE graduation.

Unintended indeed, but a great outcome. :0)

A sociological look at the SSE

Hello everyone.  It's Ryan!

Today I wanted to discuss something that hit me the other day when I was sitting in on an SSE Taster Day.  Wale was talking about his business and the SSE…something he mentioned was how the SSE brings in all sorts of different people…different age groups, different backgrounds and ethnicities, and just people with different ideas overall.  He said that it is so important that the SSE keep doing this as this experience is so important in life because these people all bring something to you.  These different exposures not only make you a better and more cultured person, they bring new ideas, different approaches and perspectives to the table that wouldn't ever occur to you, as a student, without the exposure.  In the context of the SSE, it helps all the students to be better social entrepreneurs as it helps them open their mind to so many different ways of going about creating a business.

I thought this was interesting as I agree it’s also so important in life to be able to do this… it just opens your mind completely and you can never understand how it will change you until you are exposed.  For example, I can’t relate to a person living in bad areas until I have lived in bad areas or at least been exposed to the thoughts, the culture, and the people from these areas.  It brings this idea…you can’t judge anyone on anything because the reasons behind our actions are based on how we are raised and in what conditions.

With this in mind, it also brings up the importance of how the SSE recruits people from all over London.  There is an idea that was shared with me by someone on the staff and they said something along the lines of, "The people who know how to fix the worst areas of London are the people from the worst areas of London."  It's a thought that never even crossed my mind, yet makes so much sense in context, especially anthropologically.  

For example, it's great that people all over the world want to help refugees in Africa by making 'Westernized' schools and such, but perhaps this is the wrong approach.  If we were to do this the SSE way, we would go in and support people from Africa that have ideas on how to make Africa better instead of applying our own cultural needs to theirs.  It makes me think about the different ways I could help my own community at home… perhaps the people I would be best at helping are the homeless and less well-off people of the suburbs where I live, not necessarily the people from inner Chicago!

I hope you can understand my major 'brain dumping' here!  Thanks for reading!

Ryan

The next few days are looking up!

Hello everybody!  It's Ryan again.

I just wanted to mention a few things coming up this week that have me really excited!  

First, we have an SSE taster tomorrow!  We will be meeting some potential students to talk about what we do at the SSE!  Any opportunity for me to meet new social entrepreneurs is a great one in my book!  

Next, there is a visit to Happy Computers Ltd. that I will get to go along with!  I hope to gain some more insight as to what different people are doing to help their communities.

Finally, on Friday, there will be a sort of fair at Wilkins South Cloisters at UCL where we will be getting a little publicity!  It sounds like there will be UCL students there buying/selling goods and it all sounds like great fun!  If you feel like stopping by, Im sure you could.

 

Cheers everyone!

The Life of an Intern

Hey everybody, it’s Ryan the intern!  I just wanted to take a few minutes and write about my experience here at the SSE so far.

From day one, it has been fantastic working here.  I’ve never had an office job before, although I do have a bit of other work experience.  What I thought was going to be a month of being bored to death, cooped up in an office with a bunch of old people turned into being one of the most inspiring, exciting jobs with the greatest bunch of people I have ever worked with (and they aren’t even old, or at least you can’t tell)!!

Business, for me, has always been something I’ve studied only because it seemed like a practical way to get a job in one of the worst economies that the USA (yes, I’m American so excuse my different spelling of words) has ever seen.  I don’t know whether it’s the English charm in this office, the fact that I feel like my work has meaning, or just the overall vibe in the office that we are all helping other people. We have started using a forwarding service that just helps us get our mail to different replika klockor office locations. But whatever it is, coming to work is a great part of my day and I’m sad to say I will have to leave at the end of the month to go back to school for my final semester before heading out into the real world.  That said, I must repeat the first thing I learned in this office and that was where the tea is.  How English! 🙂

Specifically, I’m working under Nick doing things like contacting the press, working back and forth with fellows and current students to finish up certain jobs, and organizing/analyzing (not analysing haha) data from evaluations and such.  It’s been great fun as every day is a bit different, so it keeps me interested.

Finally, it’s just really interesting seeing how a non-for-profit works; it’s neat how we have to go about different strategies to keep things working like obtaining grants and the like because the SSE doesn’t rely on its program as its only source of income.

Well, that’s all from me for now.  I’ll be back next Monday with another update of sorts, I’m sure.

Cheers!

Hopes and wishes for 2011 for civil society

Social Investment Business have done an interesting powerpoint which shares the views of various sector leaders' wishes for 2011. Including (Sir) Stephen Bubb, Matthew Taylor from RSA, Rod Schwartz from ClearlySo, Julie McEver from Local Partnerships…and more. Including, first up, our own CEO Alastair Wilson….enjoy.

[You might also be interested in Third Sector's Austerity Panel's advice for the year ahead.]