UnLtd World: voyage of discovery?

As I mentioned recently, I attended the UnLtd World launch recently, which was held in a dingy nightclub in a road tunnel by London Bridge (if the intention was to make us feel slightly seedy / ‘underground’ on our way in, then it succeeded!). I was keen to attend, because I’ve been following its development ever since a very early meeting about the concept almost a year ago.

Certainly, in the rash of web 2.0 / third sector projects, I think it has as much chance of success as anything. Like most judgements, this is based for me on the product but, equally importantly, the person. Firstly, the site is very usable, pretty intuitive and with lots of useful features, specifically designed for use by social entrepreneurs (resources, relevant groups) or to be interesting to them (shoutbox microblogging, Q&A debates etc). It seems to be gathering momentum, although (and this is one caveat), it’s difficult to tell if you don’t add friends….(sounds like a dense point, but ways into the information other than through friends is crucial: I’m beginning to find some of these).

Generally, I feel positive about its chances, and the second reason for that is about the person leading it, Alberto Nardelli, who has insisted on its openness and usability by others from the start. Though ‘closed’ in that you have to register, it is open in terms of its structure (APIs, feeds etc) and that ethos is written through Alberto and the site like a stick of rock. I remember at the original discussion, someone said that it was not about being "King of the Hill" anymore, but building "the hill" (being it even) for others to use and interact with. Though at the moment (particularly given the name etc) it seems like more the former than the latter, I think we will see more interesting uses of this ‘hill’ moving forward. This is where it gets interesting for SSE, in that we can work with Alberto and his team to think about how we best interact with / use / pull from / feed into / re-brand the hill to our own (aka our students and Fellows’) purposes; I’m meeting him about this on his return from SXSW.

So I’m pretty positive and will hopefully have more to write about this soon. My solitary "But?" is a version of one that was rather brutally expressed in a comment on the Guardian blog’s piece on the site:

"More web 2.0 candyfloss. You could surely do more for your community by
getting up off your arse, getting out from behind the computer and just
doing a few hours community service."

Now obviously this sets up a rather unfair and untrue either/or scenario (either they’ll use UnLtdWorld, or they’ll do something in the real world), whereas most of the people signed up are already engaged in real-world projects in one way or another. But we do have to think about where resources are best expended to the furthering of social justice, of social change. I get as carried away by the new tech and geekery as anyone else, and don’t want to be Luddite, but I do think there is a rise of slacktivism and what might be called ‘hands-free philanthropy’.

This is a wider point than just UnLtdWorld. At the two most recent events I’ve been to, I’ve found out about three new web-based philanthropy / social networking / social entrepreneurship initiatives….and there is a real difference between an existing SSE Fellow or UnLtd Award-winner using these sites to further practical ends on the ground, and a whole load of well-meaning people putting shouts out to each other and debating their favourite films. Or clicking a couple of buttons and keeping a healthy distance from all that poverty and disadvantage. It must come down to impact (UnLtdWorld’s Research Lab (log in required) looks like an erstwhile attempt to pre-empt this) in the end, and the most effective way of using human and financial resources to achieve an organisation’s (or society’s) goals.

Ultimately, web 2.0 sites such as this are (incredibly powerful) tools to facilitate things to happen, for changes to be made; they are not the change themselves. At the risk of a bad extended metaphor in reference to the title of this post,  that’s what’s written at the top of my map whilst charting a course through the ever-changing, somewhat choppy waters of new technology on behalf of SSE. I hope UnLtdWorld proves a useful port of call.

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Top 5 most popular posts and other stats

A navel-gazing blog post: I was a late convert to Feedburner, so it took me 6 months in to sign up to it, and I’ve been hooked ever since. Also a fan of MyBlogLog, but Feedburner is great for keeping tabs on subscribers, posts, reach and all sorts. Scarily, I realise I’ve been blogging since April 2006 for SSE, which means it will be two years worth’ of blogging some time soon. So, some stats:

– 252 posts
– 26,000 page views (according to Typepad); average c. 40 per day since the start (though currently 70)
– c. 350 feed subscribers or so (according to Feedburner).

Check out the graph of slow, organic, audience growth (the big spike was a glitch, sadly):

Feeds

 

Piechart

And here’s how the subscribers break down (click on the image for more detail). Google, followed by e-mail (FeedBlitz), followed by Bloglines….etc…

Which is all heading in the right direction, though I think I need to pay more attention to Beth Kanter’s advice on How to build your blog audience.

Finally, a list of the top 5 posts on this blog (drum roll please):

1) Social entrepreneur and social innovation blogs
2) Corporate social responsibility and inflection points
3) Why the third sector shouldn’t fear blogging
4) Virtual social networking: a blessing or curse? (score one for our intern, Thor)
5) Measurement and scrutiny of the third sector

I’ll be tyring to group and theme some of the older posts in coming weeks (bit of retrospective indexing).

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Recent social enterprise podcasting….

Never thought I’d say this: am glad to be having a whole week in the office….but what all the travelling around has done, apart from confirm my thoughts that Rail Miles or Green Miles are a good idea, is allow me to keep listening to various podcasts. Here’s a brief run down of recent listening:

The Bottom Line with Evan Davis; this is really growing on me, actually: simple format (3 CEOs discuss their businesses, and another cross-cutting issue) and very accessible; gives a swift insight into their businesses, and the challenges these organisations face.

SmallBizPod‘s recent cast on Social Firms was interesting, not least because it interviewed Nigel Kershaw, CEO of Big Issue Invest / Chair of Big Issue. Nigel is a great and plain speaker on this stuff, on cutting through the financial mechanisms, and there are some understated Kershaw gems here, including "we are the Goldman Sachs of the sector" and "we’re going to change everything". SmallBizPod were apparently at Voice 08, but I missed them…..Sally Reynolds from Social Firms also features on the cast, and it was interesting to hear about their quality (star) mark for social firms, and her thoughts on the development of that part of the sector.

– If you’re interested in China or Russia, then Peter Day’s In Business podcast has been really interesting over the last couple of weeks.

– John Elkington, Chief Entrepreneur at Sustainability and co-author of the Power of Unreasonable People, featured on Harvard Business Review’s IdeaCast (also, read another review here). HBR also have a new "Green" area and conversation, although it is, as you would expect, at the corporate end of things….

– Other off-topic stuff has included Start the Week (though it is always ‘end the week’ for me) and the marvellous Mark Kermode / Simon Mayo on film (heartily recommended)

– Finally, worth mentioning that Jude Habib, SSE Fellow, who runs sounddelivery, had a piece in ThirdSector magazine about podcasting as part of their look at web 2.0 type stuff.

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Nonprofit blog exchange: King Jason

Sporadically, I take part in the Nonprofit Blog Exchange Virtual Event, which basically involves nonprofit / third sector blogs writing about each other to create networks and promote the movement more generally. This time I’ve been allocated King Jason’s blog. No, not a little-known monarch operating as a trustee, but a web designer and IT specialist working in the nonprofit sector over in Australia. Called Jason King.

It appears that Jason used to be in London, not unlike myself, and given that SSE is also looking Australia-wards currently, this seemed all too appropriate. Having overseen the redevelopment of SSE’s website last year, these types of resources can be invaluable…particularly when there is little resource / capacity / knowledge within a (relatively) small organisation. It’s amazing how important IT is to an organisation these days and yet, how often little attention (and money) is given to it. Jason has a good example on his blog of an organisation whose website went down overnight: Quick decisions when a charity’s website went walkabout. I’ve seen even large organisations in our sector be undone by things as simple as domain name renewal, never mind the complications of DNS, MX records and the rest (which I seem to spend half my time sorting out).

But there are some great resources out there, if people get to know about them. Primarily, I’d mention the ICT Knowledgebase in the UK, and Idealware and TechSoup in the US. But it’s useful to get a more grassroots-y, personal view of things, which is where blogs like Jason’s can come in. Particularly as the format lends itself more to interaction and asking questions. If you’re working on a third sector website, or on a redesign, then checking out Jason’s post on Give your website a health check is a good start to ensuring accessibility and its status for search engines, for example. And commenters have left some extra tips as well.

Certainly I’d recommend it to anyone with responsibility for their charity or social enterprise’s website, especially if they are in Australia, as he’ll inevitably be more connected to events and resources in that location. Keeping informed and keeping connected are what it’s all about in this sphere, and anything that helps you do that has got to be valuable.

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Podcasts and Pendolinos

For some reason, no matter the amount of forethought and planning, my travel around the UK (to support existing SSEs or to develop new ones) tends to come in batches. So this week was Manchester and Liverpool back-to-back, and next week is Belfast and Cornwall back-to-back. Apart from taking the outstanding pile of reading with me, and the ubiquitous laptop, I tend to load up on relevant podcasts for some (hopefully) interesting listening to pass the time.

Over the last couple of days, whilst leaning with the Virgin Pendolino round corners, I’ve listened to the following:

– Evan Davis’ The Bottom Line: simple, but effective: talking to 3 CEOs each week about their business, and business in general. Recommended

– A few episodes from HBR’s IdeaCast, which varies for me, both in terms of sound quality (phone call interviews are tough to hear) and becoming overwhelmed by its own jargon (“so what we’re talking about here are ways of hedging companythink?”) but there are good bits, including one professor on the CEO within and succession planning (mp3).

– The Times’ Twelve Business Ideas that are Changing the World, which this week featured Stuart Rose of Marks & Spencer talking about their Plan A CSR strategy. OK-ish.

– A couple of episodes from Grassroots Channel from Podnosh, which were both great and put the others largely to shame, considering (I assume) the budget and support is that much smaller.

I listened to the Grassroots episode on lobbying advice in preparation for my workshop on the same subject with social entrepreneurs in Manchester (see my powerpoint here), and it was well produced and structured. Loved the subtitle: “the dark arts demystified” (I got an image of Dumbledore telling Harry Potter, “Right. Now we’ve done spells and broomstick technique, it’s time for the hard stuff: lobbying”). I ended up incorporating elements of it in my session, particularly around calling lobbying another form of persuasion, just planned persuasion of those in (or with) power.

I also enjoyed the session from the launch of the Big Green Challenge, because it didn’t just act as glorified PR (or greenwash) for the event, but questioned it and reflected some dissenting voices. It made for an interesting dialogue and conversation between those involved. The same couldn’t be said, for example, of Stuart Rose’s quasi-lecture which, whilst informative about some of the numbers to do with M&S’s Plan A, suffered from having no challenges to it. It sounded over-prepared and scripted, and I learned little that I didn’t know already; demonstrates how the medium is suited to dialogue and conversation. I was longing for Podnosh’s Nick Booth to chip in with some questions about his private jet, continued overpackaging, shareholder reaction and so forth, but longed in vain. The campaign for the interview, or a better conversation, starts here.

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