Can blogs boost your (triple) bottom line?

As another social networking site for entrepreneurs came to my attention, I got to thinking again about the effect of new technology on the organisation and its impact. I blogged previously about why social entrepreneurs and social enterprises should blog (or, indeed, shouldn’t) and Hugh at Gaping Void has got me thinking about it again.

His post about Using Blogs to Boost the Bottom Line has some gems in it, and some great recommendations of other blogs to read (several members of the blogerati, including Seth Godin, Guy Kawasaki and Robert Scoble). A couple of points stood out for me:

"10. Blogs are a good way to make something happen indirectly….

11. Passion. Authority. Continuity. Without those three, you have nothing."

Both are absolutely spot on: already, some great connections (international, blog, sector) have been made as a result of this blog and hopefully will continue to do so. The latter says what I was trying to say in my post above, but much more succinctly. You could replace these three words with Energy. Credibility (or Knowledge). Commitment, but it all boils down to the same thing.

Hugh also makes some further points about the relationship between blogging and the bottom line (it’s not direct selling, it involves failure and experimentation, there’s no easy way to ‘sell’ it to your boss, and so on) which are well worth a read. All of which got me thinking about the relationship between blogging and the triple bottom line.

The same financial points apply as per Hugh’s post, but certainly the social mission can be furthered by easily, regularly communicating from inside an organisation, and providing a service and information of use to others. Raising the profile of your organisation, particularly when mission-driven, can have an effect in ways that are difficult to measure but no less real for that: for us, via those indirect connections, via recruitment, via credibility and so forth (welcome you new subscribers!).

As for environmental, well I guess it is greener to blog than send all these musings by post…but then much of it wouldn’t have been written without this technology being in place. And, as John Thackara reminds us over at Doors of Perception, "even virtual worlds have a carbon footprint". Apparently a Second Life avatar uses about as much energy as the average Brazilian (human)…..So if you don’t know what a Second Life avatar is, you’d better send a postcard and an SAE….

Finally, because they’re always worth including, here’s a Gaping Void cartoon of relevance to all you social entrepreneurs out there…. [click to expand]

Thisbusinessmodel876_1

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Is i-genius the networking site social entrepreneurs have been waiting for?

There’s been plenty of talk in social entrepreneurship circles about use of new technology and, specifically, web 2.0 type social networking stuff. Why? Well, as is often repeated to be the case, social entrepreneurs (indeed, all entrepreneurs) thrive on networks of support, resources and opportunity. So, in the manner of a screenwriter pitching a bad film concept, the idea of a "MySpace for social entrepreneurs" has been bandied around a fair bit (OurSpace? ThinkedIn? etc.)

Now, in principle, I like this idea, and it makes sense to me. We use an online extranet with various networking features to connect our SSE Fellows with (to be honest) differing degrees of success…but it has value. So I was interested to get an e-mail from i-genius (to my old GlobalIdeasBank job address) asking me to link to it…which I guess I’ve just done.

I went to check it out, and registered to have a proper look around. Seems ok and fairly intuitive, and the kind of features you would expect. Also has an impressive list of partners at the bottom. But (isn’t there always a but)….do we need it? David Wilcox has written about this today, and I’m inclined to agree with some if not all of what he says, which is not hugely complimentary…:

"So far I can’t see how igenius does anything you can’t get from Linked in, or ecademy, or many of the other social networking sites"

"The igenius site has worthy logos along the bottom: Unesco, British Council, Ashoka, African Foundation for Development, Make Your Mark: Start Talking Ideas. No quotes from any of them, though in an email from Kim they are described as funders and partners.

I think about whether I want to be part of a network of people calling
themselves igeniuses. I don’t. I go to my profile page to de-register,
but can’t find how to. I have to write to the editor.

Perhaps I’m being cynical and unfair in my comments on igenius. If
so, I’m sorry … but the way it currently presents made me cross and
suspicious.  Igenius may be a totally worthy effort, launched in a
rush, with lots more features and clarification to come."

Whatver you think about the detail of the site (which is true: it’s light on detail of who’s funding it, who’s editing and maintaining it, their motivations etc….), the bit that stood out for me from this was that it’s not doing anything that LinkedIn or other social networking sites could do for a social entrepreneur. Indeed, social entrepreneurs work across all sectors, so would they want to be siloed on their own site? And there are no real resources of value as yet…or many entrepreneur members (most seem, like myself, to come from second-tier agencies….)….obviously, some of this could be to do with the early stages, but I can’t help feeling that it’s more than this.

I was speaking to someone about another site I was involved in with an online community of 8000+ members, and we talked about this web 2.0 technology and that one, but both agreed that it was NEVER the case of simply putting the technology up and letting it happen: the important parts were "socialising" the site, interacting, engaging, involving, being open and so on; things that it is is not always easy to get right. This may be as unfair (or not) as David’s write-up, and I may well be proved wrong as it develops in the coming months, but i-genius feels a little bit too much like it wants to be closed, elitist and exclusive….and that’s not the kind of network that appeals to many working in this  movement.

 

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NonProfitBlogExchange 2: HaveFunDoGood

Periodically, this blog takes part in the NonProfitBlogExchange in which blogs blog or link to each other….building networks, knowledge and appreciation of what’s going on out there. [See previous round of the exchange…]. This time I’ve been viewing and reading the aptly-named HaveFunDoGood, written by Britt Bravo. Britt has a great deal of knowledge about social change and innovation, and how these worlds interact with new technology…so it’s worth also checking out her writing on other blogs (like Huffington Post and BlogHer). She’s also a contributing editor to one of our favourite blogs, WorldChanging.

The blog covers a great range of posts with (as the name would suggest) enthusiasm and passion: in January, for example, articles have ranged between new tech fare (Bloggies and Virtual Volunteering as a new year resolution) and fair trade/developing world (Rugmark and Colombia as 2nd happiest country). It’s an engaging mix, and there’s plenty in the archives for the wandering social entrepreneur to browse….Indeed, the engaging mix is probably the point: the blog is sharp and breitling replica interesting reading because it constantly walks that line where new technology (particularly blogs and podcasts) meet the world of social entrepreneurs in the developing world and the US.

If that sounds like your interest, this could be a new blog subscription for you: it has been for me.

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Non profit and charity use of web 2.0

Having mentioned the great Yahoo charity badge widgets the other day, I mentioned that it would be great if we could have the same in the UK. Well, no sooner asked than already happened: JustGiving and Bmycharity are doing just that; indeed JustGiving already has. How do I know? Steve Bridger’s very interesting list of The trends that will drive charities in 2007! told me…and he (like others) is predicting 2007 to be the year of the widget.

So, I thought I’d get involved and am trying out some of the Typepad widgets on the blog. Let me know if the new Blogbar search is good….and check out the Universal Giving widget further down the page on the right. [UPDATE: have removed Universal Giving: seemed slow to load; have added a poll instead] I’m also really interested in the ChipIn widget with which you can map where donations are coming from….but I’m unclear whether you can collect Gift Aid automatically like the charity ones as yet. Great tools, though: will definitely be seeking to use some of these in the SSE portfolio of sites as we continue to redevelop, as well as letting all our current students and Fellows know about them.

One other good link for this is Dion Hinchcliffe’s Best Web 2.0 software of 2006 post. Excellent round-up of sites I know and use, and new ones. Depending on your work, there will be something of use here.

[As an aside, I had a full-on web 2.0 experience yesterday. I use Pandora to listen to music, but then found this site of other people’s Pandora stations, via Dion’s list. So I was listening to one of those, and heard a cool song by someone called Glen Hansard who I then looked up on Wikipedia and listened to on MySpace. So then I searched for the album on e-music, bought it, downloaded it and played it on the trusty shuffle on the tube home. Genius.

UPDATE: have added Pandora widget at bottom of right-hand column]

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Fellows and guardians

As we pore over the various action plans and reviews (third sector pre-budget, social enterprise, public service delivery), we prepare for our Fellowship event tomorrow, in which a further 20 will be welcomed to the growing network who’ve completed SSE programmes. The event will be at Rich Mix all day tomorrow, featuring writer and broadcaster Simon Fanshawe and Minister for the Cabinet Office and Social Exclusion Hilary Armstrong, and some amazing and inspirational people (the real stars) driving tangible change in their communities.

As a trailer for the celebration event, there is a long article about SSE in the Education Guardian today, entitled ‘Passion in action‘. Aside from getting the day wrong (they graduate tomorrow, not last week), the article is just about spot on, and really captures what we’re all about: pretty rare and welcome for a newspaper piece….plus its important that we’re recognised for the learning/educational/people development side of what we do, not just the social impact/societal change part. The two go together, and this article communicates that well.

And we’re not the only ones in the media: another SSE Fellow, Simon Fenton-Jones, featured on the Politics Show on BBC 1 on Sunday (so I’m told; I confess to missing it), as chief exec of StreetShine. This was in connection with Iain Duncan Smith’s Centre for Social Justice report….which you can read much more about (and comment on) here.

Last but by no means least, news from another Fellow, Paul Hodgkin, whose Patient Opinion site has started a new feature. Paul writes: "the Patient Opinion blog has just started a new Stories from the Cutting
Edge
service where we post up the day’s
(or perhaps the week’s if we’re busy!) most interesting opinion from the front
line of the NHS. Plus whatever comment and erudition we can muster."

Great stuff….

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