Risky (learning) business

As the bus driver on the 94 was doing his Lewis Hamilton impersonation last night, my mind turned to the subject of risk, and how it connects to entrepreneurship/social entrepreneurship. Having survived the journey home, I opened my inbox to find an e-mail newsletter from the Future Innovators team at NESTA; and the subject? You guessed it: risk.

Of particular interest is the article by Bill Lucas, entitled "Learning is a risky business" which has interesting things to say about mistakes, learning and encouraging a culture of risk-taking. The latter is something which the UK is often viewed as being deficient in as compared to, say, the US, where failure is embraced (even celebrated) by entrepreneurs in all fields. Tim Smit of the Eden Project is often quoted as saying you should have at least three mistakes on your CV (except his word is rather stronger than ‘mistake’) but he’s a rare example of a British entrepreneur being open about risk, failure and learning.

I liked Dr Lucas’ three-step risk-taking: Ready (appraise courses of action by instinct & analysis); Go (give it a go) and Steady (learn / embed the lessons)….which bears some similarity to the action learning cycle which powers the SSE programme and other practical learning methodologies. He also talks about how to allow safe risks to be taken (in an educational context) which concentrates on role-modelling, peer support and learning. It’s also about confidence; as one article on entrepreneurs puts it, they should have "Enough self-confidence to take carefully calculated, moderate risks"

Googling ‘risk’ or ‘risk strategy’ will only take you into the frenzied world of near-professional board games, but there are some useful links and articles out there.

Risk is all: sample quote: "What risks can you not afford to take in your business? How will you ensure you actually increase the amount of risk you take?"

Risk in Entrepreneurship: "But even for the brave-of-heart, the reality of risk that comes with
that leap — when the last paycheck is left behind and life is reduced
to a single do-or-die mission — hits like ice water."

Low-risk entrepreneurship: "I do think that entrepreneurship is becoming exponentially easier over time alongside advances in technology."

Mindful Entrepreneur on Risk: "entrepreneurship should be part of everyone’s life in at least some way"

for Risk Assessment, you can see Business Link’s decent overview, or take the Risk Assessment Quiz!! (oh yes)

It’s an interesting topic to consider in the social sphere as well, given that (at times) there seems to be an inherent conflict at the heart of social enterprise….namely the quest for sustainability (aka less failure) alongside the need for more enterprise and innovation (aka more risk). A simplistic summary that might be, but one that could make for an interesting debate about how we measure "success" of the movement, and in creating a more inclusive and entrepreneurial UK.

Alternatively, if you want to think about risk on a bigger scale, here’s Stephen Petranek on 10 Ways the World Could End. Go careful….

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Friday round-up: non-profit web toolkit, bad (micro)credit, Hazel Blears, business plans…

Before we head out for the weekend, the normal Friday round-up of relevant news and views, hints and links.

– ReadWriteWeb has a non-profits web toolkit; a touch US-centric, but useful nonetheless

– Hazel Blears gave a speech about ‘Confident Communities‘ at the recent DTA conference. Worth a read: she’s been a supporter of SSE ever since an early pilot in Salford, and has a genuine passion for local, community-led change

– The ever-reliably-readable Lucy Bernholz reports on why microfinance isn’t always good

Lots of blogged reaction to Anita Roddick’s life and work; see also this week’s issue of the Big Issue for more.

– Intelligent Giving cover the Northern Rock fallout, and how it might affect their charitable foundation / work

– A social enterprise trade association is being piloted in the South West….

– Socially Responsible Investment: if you don’t know what or how, this new website should help

– It has been a momentous (political) summer for the 3rd sector, according to one sector commentator

[also via VolResource] Big Lottery’s version of what is a business plan: useful intro; many more out there…

this American article from the SSIR newsletter (Stanford Social Innovation Review) acts as a useful adjunct / support for the Young Foundation report we discussed recently….all about creating "high impact non profits"

– [slightly offf-topic] in blog world, there’s what is technically known as a hoo-ha brewing, after some high-profile UK blogs were taken down by their ISP for things they’d written about Uzbekistan / one billionaire in particular….check out the huge amount of comment this has generated

–  Occasionally at SSE, we work with and support not social entrepreneurs, but serial social entrepreneurs; those who, according to this article on the Secrets of Serial Entrepreneurs, "ha[ve] a higher propensity for risk, innovation and achievement; [are]
less scared of failure. And they [are] more able to recover when they [do] fail.
"

Have a great weekend…..

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Growing pains: scaling social innovations

SSE were present at the launch of a new report from our neighbours/landlords the Young Foundation on ‘the challenge of growing social innovations’. The report, titled In and out of sync, draws together eleven case studies and a fair number of academic studies, evaluations and articles into a coherent and cogent whole. It provides a useful introduction and guide to the whole issue of scaling up.

Obviously, it’s something that SSE has discussed often, both with particular students / organisations at phases of development, and also more generally from our own experience and the way the debate is framed. See previous blog posts on Scaling your replicable pilot franchise (which pointed to one of the YF case studies actually) and the Long Tail of Social Entrepreneurship for example. The latter, particularly, covers some similar ground, in that it talks of scaling up a movement and a network, rather than a small number of organisations [brief slideshow here]. There’s obviously much else been written in this field as well, from classic founder syndrome analysis (see John Bird / Big Issue in the report) to flawed business model (see Aspire) to the need to marry up supply and demand (see every successful innovation…), and, for sector-heads, there’s nothing hugely revelatory.

What’s interesting to me is that coverage of the report ( Third Sector for example), didn’t pick up particularly on the fairly direct critique of the social enterprise organisational model; more generally, it picked up on the need to share ideas, rather than scale an organisation in a difficult, flawed attempt to achieve significant social impact (which is also nothing new: it’s an oft-spoken mantra that "it’s amazing what you can get done if you don’t mind who takes the credit…"). These two paragraphs, for example, give a flavour:

"there are many reasons for being sceptical about the assumptions that social and economic goals can easily be integrated and that growing organisations is the best way to achieve social impact. Although in some cases social and economic objectives have been combined in a single organisation (as, for example, with Language Line or The Big Issue) there are often sharp trade-offs between the goals of social impact and the goal of achieving a financial or reputational return. For example, economic imperatives may point organisations towards rejecting difficult clients, avoiding risk and avoiding radical advocacy. By contrast, social objectives may mean chasing down hard problems and taking risks that others will not consider. Also, when it comes to deciding on an optimum scale, economic and social considerations can point in opposite directions. Economics provides one lens for thinking about scale as a balance between economies and diseconomies of scale (and scope). But social returns to scale may point in a different direction…

There can be no doubt that many social innovations have been associated with pioneer organisations (e.g. Amnesty, OU, Greenpeace, BRAC). However, there are surprisingly few
examples of major social innovations that are strongly associated with organisational growth
(e.g. the many innovations associated with human rights, ecology, feminism, disability rights, micro-credit or intermediate technology emerged from a huge diversity of different organisations). Indeed it sometimes appears as if innovators themselves, and their funders, sometimes risk an illusion of control, believing that this is the best way to achieve impact when often it could be achieved through looser approaches to diffusion."

Interesting stuff. As an organisation which is itself a franchise (which the report categorises as ‘directed diffusion’), it’s good to read that the wider influencing role of SSE should be recognised as growth of a social innovation in this context as well. Even if such influencing / advocacy is more difficult to measure, it’s important to track and understand (such as other organisations taking up the action learning approach for third sector leaders). And as we’ve long contended, the approach to social entrepreneurship we back is one that focuses on the outcomes, not the organisational model; on the impact, and not the methods; with each social entrepreneur choosing the structure, governance, financing most appropriate to them achieving their mission and, should the time come, the most appropriate form of diffusion / replication. As well as one that incorporates personal as well as organisational development, multiplying the potential benefits.

This report also throws down a challenge to those investment bodies and funders whose focus is on scaling up organisations and achieving a return (social or financial) based on clear metrics. In a small number of cases, this may be possible, but more innovative funding and investment may well be required…something that may look less like commercial investment than is currently the case.   

 

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Social entrepreneurship and enterprise news round-up (Aug / Sep)

As the long gap between posts would suggest, all has been hectic in the house of SSE. Amongst the normal activities and programmes, I’ve also been on the panel for the Social Enterprise Ambassadors programme which has been exhausting, rewarding, inspiring and challenging in equal measure. Quite an amazing three days of interviews (group interviews of 6 at a time), and an amazing snapshot, as someone working in this movement, of what is out there. That’s as much as I can say (I could tell you, but I would have to kill you etc.),  but suffice to say that all the consortium partners are very excited about the people involved.

Anyway, in the interim, much news and views and opinion to report, so here’s the traditional "haven’t-blogged-in-ages-have-a-backlog-of-information-to-share" round-up:

– First up, Gordon Brown’s first big speech referring to the third sector since he became our erstwhile Prime Minister…and choosing a sector venue for a big policy keynote. Check it out here. Much of it was broad brush but reference to the long-touted social investment bank and reaffirmations of campaigning and three-year funding were largely welcomed

– Capacitybuilders has knocked the criticised hubs structure on the head and replaced it with 9 programmes…generally, this will be welcomed, particularly the move to direct commissioning rather than grouping under strategic themes….

Enterprising Solutions shortlist is out there…..SSE chief exec Alastair Wilson is amongst the judges…

– Something I hadn’t come across before: Disabled Entrepreneur of the Year, founded by the unlikely partnership of established charity Leonard Cheshire and EasyJet founder Stelios….

– NEF, who SSE commissioned to do its evaluation, have a DIY guide to Social Return on Investment available for download….they are the leaders on this stuff, so well worth a look if it’s something you’re considering or are interested in…

– Other well-respected people in the field are REDF, who pioneered the concepts of blended value and the like. There’s a podcast interview with their new president available

– SSE Fellow Paul Hodgkin is up for an award as an international "disruptive innovations in health" competition and is the only UK representative…..go Paul, break a leg etc.

– I like the comic strip Doonesbury. And now it mentions how to use the web to do good, I like it even more (via Beth’s blog and others)

Pilotlight have launched in Scotland; they are a like-minded organisation and am glad to say that SSE helped a little in advising their replication plans….

– If the sound of a transparent ethical stock exchange sounds interesting, so might this report from Skoll Centre for Social Entrepreneurship and Jamie Hartzell of the Ethical Property Company.

Finally, just to return to the Ambassadors interviews, we asked all the interviewees / candidates who inspired them, and it was great to hear the answers from people who are hopefully going on to be role models and inspirations themselves. Names mentioned ranged from those you might expect (Gandhi, Martin Luther King) to those you might know (Tim Smit, Liam Black, John Bird) to family (husbands, fathers, children) and to the unexpected (Joe Strummer, Hugo Chavez, the Pied Piper). Most, though, said they were inspired by the people they work with and for….and, at the end of an exhausting couple of weeks, that’s a useful reminder of why we all do this stuff and what it’s all about. Inspiration, empowerment, change, and bringing people with you on the journey.

Cheers

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July round-up of social enterprise / entrepreneurship news

So the SSE blog has been on leave for much of July, returning to website bugs, a broken server and a busted printer (these things only happen when you’re away). Marvellous. But, more interestingly, and all end-of-holiday bitterness aside, there’s plenty to catch up on as well. Having trawled through an inbox the size of Brazil and an aggregator as populated as Beijing, we’re ready to roll:

– SSE gets a mention in this article in the Sunday Times on philanthropy

– The ambassadors programme, of which SSE is a partner, was officially launched with a first wave of celebrity ambassadors including John Bird, Liam Black, Penny Newman and Tim "Apprentice" Campbell. See articles in the Telegraph and Guardian. 20 further regional ambassadors to follow: download the application pack or read more here (official website to come soon).

– While we’re on govt, the Comprehensive Spending Review reported. £515 million for the Third Sector apparently…and largely warm-ish reception to it.

– Gordon Brown, in association with Community Links, also released a book on the same day (Everyday Heroes): see the CL website for more.

– Couple of interesting think-tank publications: the Social Return on Investment Guide from NEF and Unlocking Innovation from Demos

– Re. measurement of social impact, I was also interested to read Patrick Butler’s take this morning on New Philanthropy Capital’s report on child abuse charities; as a critic of the Full Stop awareness-raising campaign myself for some time, personally (in a judgemental, ill-informed "why do NSPCC need to spend millions to keep child abuse on the radar, when it’s rarely out of the papers/public eye" kind of way), it’s interesting to read that "there is zero evidence that this leads to fewer beatings", and the final sentence is a pretty cutting sideswipe: "[NSPCC] will survive the NPC report, but it should regard it as a timely
wake-up call- a reminder that donor money should go to what works.
Everything else is marketing."

–  Intelligent Giving, run by SSE Fellow Dave Pitchford, has also been recognised for encouraging greater openness and transparency in the third sector, most recently by winning a New Media award from the New Statesman. Other winners include the ubiquitous MySociety, David Cameron and several other interesting sites. Check out the nominees for more of interest.

– Over on the Stanford Social Innovation Review blog, there’s an interesting thread on how non-profits should "lose the marketing department", to which one is tempted to reply "if we had one!", but it’s actually quite interesting, arguing that:


I
t’s everyone’s job to create memorable, exciting programs that donors can love and support.


It’s everyone’s job to take part in the conversation that’s forming around the things you impact.


It’s everyone’s job to know, understand, and respect donors

Difficult to argue with that really. It’s a bit like how, particularly in a small organisation, everyone is a fundraiser as well. Which can have huge benefits in terms of everyone pulling together / creating and reading from the same page….

– Mel Young is really admired in SSE as an impressive social entrepreneur, and the Homeless World Cup is an amazing initiative which goes from strength to strength. Read about the 2007 event.

– I enjoyed this post by Rob Greenland on the need for "hunger" as an entrepreneur, and how this relates to economic position (unemployed / giving up a job). Our experience somewhat reflects his points, although it’s also worth noting that hunger/passion/drive can obviously come from a personal motivation / personal experience as well as being driven by financial necessity.

–  Centre for Social Justice gave out its 2007 awards; worth a look

– Loads more, but here’s a few final interesting bits and bobs: non-profit mash-ups; social change websites directory; a wikimindmap of social enterprise; fairtrade and openness as the future.

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