News barrage: ECT, added value, the future of enterprise

One of the (few) benefits of the lengthy commute in to work for me is to do some reading / listening of relevant information on the way in. Inevitably, on Wednesdays this means Society Guardian. Sometimes, there’s little of direct relevance, and then sometimes the whole thing feels like it’s waving at me. Like this morning:

Big article on ECT; I think it’s a very good article. Though it doesn’t clear up the precise details of the CIC stuff, it does give some reasoning behind what has happened and, rightly, emphasises the most important outcome: jobs secured for those in the company. I spoke to the journalist writing this, and am pleased that he interviewed Steve Sears directly and told it this way. Still unanswered questions about CICs (nothing from the regulator, and the legal person behind it could only say that it made being taken over much easier….as if that was a positive?), but the story is clearer.

– An editorial on the the lack of evidence / proof that the third sector is any better (or provides any significant added value). I’d agree with much of this, and the need to measure and demonstrate social impact….but am disappointed at the emphasis on cost ("The third sector says it offers "something extra". But extra will cost
extra. Buying services from the third sector requires an uneven playing
field or, as the MPs diplomatically put it, "intelligent
commissioning", which could well raise unit prices"
) without a similar emphasis on the benefits. For example, a place on the SSE programme has a higher unit cost than, say, 4 Business Link advice sessions….but the benefits are of a completely different order (and there is proof). Also what about the savings in other areas (benefits system, health service, social care, crime etc) that result from the (minimally) greater investment?

– The third thing was Peter Grigg’s piece promoting the new report from Make Your Mark and Demos called The Future Face of Enterprise. There’s some interesting stuff here, though I confess the commute isn’t long enough to have read all 157 pages yet. It ALL seems relevant, in different ways, though much won’t be new to regular readers of this blog, namely:

  • people (especially young people) are seeking more meaning / purpose from their work
  • people (esp. young people) are seeking outlets for their innovation and creativity
  • money still motivates, but (increasingly) so do other things: frustration, personal mission, inequality
  • self-employment can be a route out of frustrations (and flexibility / work-life balance)
  • unlocking entrepreneurial talent, regardless of sector / organisation, can be key to success
  • there are significant problems in society that need addressing that government can’t do (alone)

All of which leads to a growth in those interested in, engaging with and involved in social entrepreneurship and social enterprise. I’ll try and get to read it all in the near future…

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Empowerment and confidence

A couple of things stood out in the social entrepreneurship field in the past week or so. the first was the launching of the Empowerment White Paper from Department of Communities and Local Government, expertly chronicled and tracked by their secondee Simon Berry (check out the EWP Pageflake for example). Two relevant funding streams in this: a £70m Community Builders fund, which seems to be an amended, reduced version of the previously proposed ‘community anchors’ fund (a large proportion is capital). There is also a £7.5m which is a reworked version of the withdrawn Strategic Partners fund. Particularly pleased to see the emphasis here on the individual, and on practical action (one of the principles of the paper is "within the third sector, we recognise and celebrate the role of individual active citizens, social entrepreneurs, campaigners, volunteers and political activists…these people deserve the support and recognition of government").

Alongside that launch, there was the release of the new Social Entrepreneurship Monitor (as was), now simply called Social Entrepreneurship in the UK. (pdf download available from this page). In the past, the SEM has been a largely finger-in-the-air exercise in how it comes to its figures, but this report seems really well-thought through and researched. Includes case studies for the first time, and some interesting (and helpful) delineations of various terms. As with previous reports, it emphasises that "social entrepreneurs are not as confident as their mainstream counterparts….and do appear to be less confident as their activity becomes more established". This has always been something SSE has focused on (88% of SSE Fellows have an increase in skills and confidence to lead; 60% say this continues after the programme has finished), and it’s important that this is recognised from independent sources elsewhere. Also worth noting that the report underlines that "mentoring and coaching as well as access to finance through the growth process are important". Again, it’s good to see endorsement of our call for specialist support, without which all the good work on financial instruments, measurement tools and legal structures is lost.

What connects these two reports, I think, is that they both draw attention to the need to a) support and develop individuals and b) that this is not, primarily, about level 2 box-ticking audits, but about more intangible and "softer" (though harder to pin down) things like empowerment and confidence. Whilst many social entrepreneurs are driven by frustration with the status quo, or powered by personal experience, this can also become disillusioning if they are not supported on a long-term basis through the journey and if they are not genuinely able to achieve ’empowerment’. By which I mean not only in the sense of " To equip or supply with an ability" but also in the direct sense of "To invest with power", either via organisational forms they’ve established, or via genuinely representative roles within (and outwith) the political system.

If this research and this white paper can help make the case for and deliver that kind of work, then last week will have been an important one for social entrepreneurs across the UK.

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Is there a left-right divide in social enterprise?

The rumbling debate about ECT and its takeover and its CIC status (or lack of, now its recycling arm is privately-owned) has continued over on the Society Guardian’s Joe Public blog, with Patrick Butler asking "Does it matter if a social enterprise is bought up by a big corporate?". It’s a fair question, and a pretty decent summary of what the ECT Recycling takeover looks like from an ‘outsider’ point of view.

What’s been interesting has been the comments that have followed from ‘insiders’ such as Craig Deardern-Phillips, Jim Brown and others (I’m SocEnt on there, btw). Beyond the calls for clarity on the detail of the situation, which I echo, it’s been interesting to see how have been categorised (in some cases by themselves) as on the left or right of social enterprise. In summary, this seems to mean those who are concerned with community governance / ownership / democratic accountability are on the "left", while those who are (more) comfortable with influencing, partnering and being absorbed by the mainstream are on the "right". In the case of ECT, as this illuminating post by Rod Schwartz highlights, this means it could be viewed either as a cause for jubilation or concern

As Rod (somewhat provocatively!) writes: "Readers of our blog will know that we normally applaud when successful social entrepreneurs sell out"….before going on to state that ECT maybe didn’t get as good a price as it could have: "Price is not everything but we cannot help but feel (and did ourselves
believe) that ECTR would have been worth more. I do not know if this
went to auction or not."
Well, it would be nice to think that ECT was looking for a strategic partner to scale up, and that that is how this all came about. But the reality, which Rod hints at in his talk of ECT’s bankers "not being very supportive" is that this was more of a short-term solution to an imminent problem. ECT already had a relationship with May Gurney, so to that degree the partnerships were being thought about. But this wasn’t a planned auction.

This shareholder vs. stakeholder terrain is too simplistic to divide into left and right, though. Neither stance is easily applied to a political party currently….and social enterprise has always been viewed as being on that centre ground (third way territory) where economic progress meets social justice. What it might instead demonstrate are the different segments along a spectrum from voluntary and charitable through to for-profit. As we go along the spectrum (and as legal structures and investment streams / returns change), different people get more uncomfortable and draw a (personal) line. And people start on that spectrum at different ends (oh, hold on, maybe it is left and right ;0). This is why people like Rod and Nigel Kershaw have berated the CIC for not allowing large enough investment to scale up social enterprise-type organisations, whilst the ‘other camp’ have pointed to the CIC’s lack of rigour around democratic and transparent ownership, and accountability to the community. Or, as one commenter puts it on the Joe Public post:

"I see the immersion of any not-for-private-profit social enterprise into
the ‘for profit’ sector as a surrender to the very set of practices and
values which cause ingrained poverty and exclusion in the first place"

Where do we stand? Well, SSE has never backed a "legal structure" as the solution, and believe that all sorts of different organisations (charities, social enterprises, for-profits) can have positive social impact. Our belief is that it is up to the social entrepreneur to choose the ‘right’ structure for them given their proposed activities, mission, financing, governance and so on. The vast majority choose a non-profit structure (regd. charity / co. ltd by guarantee / CIC etc), but some that have had the greatest social impact have had a for-profit structure. What is definitely needed is a push for all organisations in this field to measure their social impact and communicate and report transparently to their consumers / customers / beneficiaries / community / stakeholders / funders………regardless of their structure.

A final point is that the ECT story should raise the debate about the fetishisation of scale, and the best (most sustainable and most consistent) routes to achieving that. If it’s wanted / right / needed. Because there will be more organisations coming along the ECT route over the coming years.

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Heavyweight week

Been quite a week here at SSE. Both London programmes are sharing a joint study session today: John Bird‘s voice is echoing through the courtyard into our office as I write. And this morning Colin Crooks of Green-Works was the expert witness. Colin’s a great guy: he’s built such an impressive organisation over the last eight years, and he had some interesting things to say over lunch about franchising (a topic we share!), about diversification, about boards and board management, and about growing office recycling in the years to come. And that was just lunch, so I’m assuming the session with the students was enlightening and informative.

Another thing Colin mentioned over lunch was their new(er) work overseas. In particular, they’re doing some extraordinary work in Sierra Leone, where they are basically kitting out a whole town through re-using furniture from the UK: a library, a hospital and 37 schools. Humbling stuff.

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Yesterday we helped facilitate a day for the Social Enterprise Ambassadors which also had some big players in attendance: not only the ambassadors themselves, but also 25 high-ranking civil servants from across different government departments, two ministers (Ed Milband and Phil Hope) and Gus O’Donnell, head of the civil service (as someone said to me, he’s taking time out from running the country). So quite a powerful and intimidating group to work with….but it went well. The programme has taken a while to bed down and to get going (though announced last June, the appointments/launch took place in October-time), and everyone’s committed to making the most of the next two years.

In some ways, the ambassadors programme reminds me a bit of SSE, in that a group of entrepreneurs are, by their nature, not always the easiest group to lead and facilitate….and the group dynamics can take a while to settle (the old forming-storming-norming-performing stuff), particularly when the group doesn’t meet very often, and it’s difficult for all to attend each time. So still a bit of forming and storming yesterday (from some) and more norming (from others). And hopefully performing over the coming months. :0)

Ended the day at the Edge Upstarts Awards. Congratulations to all the winners (who will no doubt appear on the website soon) who included Lily Lapenna of MyBnk, Carmel McConnell of Magic Breakfast, and Forth Sector. And now we’re off to address our sleep deprivation………….

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Thursday round-up: Sunlight, shares, scale, SROI

Quick round-up, as there seems to be lots coming in and lots of interest:

– Peter Holbrook has written a blog post about David Cameron launching the Tory green paper at Sunlight Development Trust, and has some interesting initial thoughts from a practitioner’s point of view on its recommendations; more reaction on Bubb’s blog (who’s on rare form of late), here, and here.

– Paul Miller of School of Everything has written an interesting post about why their organisation is a company limited by shares and how they balance the need for start-up investment (in a silicon valley web2.0 type way) with a social mission at their heart….

– Fall-out from the ECT news continues; apparently the recycling arm is keeping its CIC structure, despite (or as well as?) being taken over by a private sector operator….will be interesting to see how that turns out. In the meantime, here’s a piece in New Start about it all; as I mentioned previously, this can be seen as a positive as much as a negative, but I do think that the issue of scale is at the heart of it all

– On which subject (scale), some food for thought: The Fetishization of Scaling Up (Small is beautiful versus Big is essential….and local+local+local = global…) and a magazine/event called De-Growth

– The SROI-UK conference has spawned a network: SROI-UK is chaired by the evaluation legend Jeremy Nicholls, who we’ll be doing some work with in mid-June

DEFRA announced a big £4.6 million deal for the various third sector waste and recycling networks who have come together to form a new organisation, REconomy. Huge kudos to (former SSE Director of Learning) Matthew Thomson for masterminding the deal: word on the street is that the celebrations were substantial…..but well-deserved.

– Interesting article by Matthew Taylor of the RSA on the (independence of the) third sector and the need for accountability and transparency

How to set up a refugee community organisation; consult this guide?

– And a brief final thought: Word of mouth is not created, it is co-created

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