Celebrating success: should we?

Celebration and recognition are widely viewed as important parts of promoting organisations, giving them credibility and disseminating good practice. One graphic of the "social entrepreneurship ecosystem" (don’t ask) I’ve seen parcels it up into four areas: thought leadership, skill sharing, financing and recognition. The latter including Edge Upstarts, Enterprising Solutions, Ernst and Young (Social) Entrepreneur of the Year, as well as wider third sector awards (Third Sector magazine, Guardian awards etc.).

This article by John Burton of the World Land Trust (pointed out by the Charity blog), begs to differ:

"I abhor the very concept of reducing charity work to this level.
Hopefully a few of us do it because we believe in the cause, and not
simply to get an award at some Hollywood-style ceremony. But worse is
to come, because to attend these awards’ ceremonies, a place at the
table is £141.35 a head (for charity workers), or £1175 + VAT for a
table of 10.

Is this really what supporters of a charity
expect their money to be spent on? Is this really how they expect staff
and Trustees to be spending their time?

And of course only a few
charities can afford the time and money to actually enter into a
competition to become ‘Charity of the Year’ or be nominated the
‘Trustee Board of the Year’. And not everyone has the ego that needs to
be the ‘Finance Director of the Year’. Clearly awards like these are
going to be influenced by money and size — particularly when there is
an award for the ‘Best Charity to Work for’ and it’s decided by
internet voting.

The problem is that some members of the
public will assume that these awards have real meaning, and that will
mean that a charity which has spent an undisclosed amount of time and
effort winning an award, is presumed better than one that has not done
so. If the awards were chosen by an independent group of assessors,
reviewing all charities against published criteria, there might be some
value, but as they stand I believe them to do more harm than good.

Interestingly
there does not appear to be an award for the charity that has ‘done
most to achieve its charitable objectives, for the least amount of
money’……."

These gripes are, specifically, about the Charity Times UK Charity Awards and I think that’s important to say because, frankly, lots of the awards (certainly most of those I mention above) are chosen by an independent group of assessors, don’t charge massive amounts to come to the winning ceremony (if at all), do praise effectiveness in outcomes and so on. Many of these awards have also drawn attention to smaller, innovative organisations – indeed, awards are often one of the few areas where such organisations CAN compete with the big ‘corporates’ of the third sector.

I think John also underestimates how much an award can do for an organisation’s profile, morale and credibility. External recognition is hugely important for this, something I’ve seen as a judge (on CAF’s CCI awards), and SSE has seen as an organisation (Highly Commended in Charity Awards 2004), but also which we have found in our work: recognition and celebration are key for raising social entrepreneurs’ confidence, their credibility as a leader of an effective organisation, and an understanding of their own value (and the value of their work). When this is recognised at our Fellowship events by politicians and stakeholders, by the praise of funders or investors, or by their own peers, the effects are substantial.

A small example: Debbie Ariyo, the SSE Fellow who founded and runs AFRUCA, recently got a substantial grant from the Big Lottery Fund confirmed, which will enable the organisation to grow and deliver its important campaigning, research, and policy work on child trafficking and abuse. On e-mailing this to the SSE Fellowship, quite a few have since written in congratulating Debbie, saying how important her work is, asking for links to her website, and generally giving a big thumbs-up. It’s not the same as the money, but it still matters a great deal.

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Intelligent Kicking and Campaigning for Nurses.

Not content with feeling the wrath of Terry Wogan, SSE Fellow Dave Pitchford and Intelligent Giving are now busy riling Mourinho and Abramovich. See Chelsea play hard off the pitch as well.

That also reminded me, in a "footballers can be nice as well as nasty" way, that Noreena Hertz is running a campaign to get Premiership footballers to donate one day’s wages for nurses around the UK called Mayday for Nurses. The money raised will go into a hardship fund and, although it’s not going to change the situation in the long-term, it’s useful awareness and fund-raising work. Thierry Henry, David James, Ryan Giggs, Jermaine Defoe and the whole of the Fulham squad are already on board, amongst a total of 44 players.

Impressed that someone renowned as a writer and academic can also be such an effective campaigner and social entrepreneur.

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Friday round-up: microcredit, RED, leadership, Harvard et al

Friday round-up, and there’s a fair bit after inactivity this week:

– good Worldchanging post on microcredit and the ongoing debate about how effective it is; the argument seemed to be saying that entrepreneurship and enterprising people were needed to change things: access to finance alone was not enough (which is undoubtedly an argument we’d hold to over here as well); well worth a read, and a topic that is not likely to go away…

Intelligent Giving follow up on the RED campaign (after it got a kicking in the press); not sure I totally agree with their take, but difficult to disagree with: “If you like RED products, buy them, but don’t pretend you’re giving to charity. We’re talking pennies here…..” and they have some interesting information about the charity that benefits too….

– the Harvard Social Enterprise Conference has been happening; someone kindly rounded up those who were blogging from the event, though they did miss one or two other interesting posts. Both of which see progress or “the ball” moving forward….fake golden goose

– we attended the Third Sector Leadership Centre Provider Forum on Monday; we’re in their directory and they have an interesting interim report on action learning sets for third sector leaders (free registration needed); obviously we’ve been at that for a decade… ;0)

Yunus saves the world with yoghurt….

– …and We Are What We Do with a bag

On that bombshell, we bid you farewell for this week.

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Dragons don’t understand social enterprise

CNN visited the SSE this week, to learn more about social enterprise and entrepreneurship; they met several of our current students and sat in an expert witness session with social enterprise legend Colin Crooks of Green-Works. In discussing the sector, the movement, the history, the definitions (!) et al, we got right to the real water-cooler stuff as well: namely, that the Dragon’s Den five had totally rejected a “social enterprise” on the programme the night before, because “charity and business don’t mix”.

The episode in question is here, but sadly not the bit that includes the proposal in question (though you can submit a comment). A Senscot member has weighed in with his view on what happened. I confess to having missed the pitch through going to make a cup of tea, so it may have been unclear and sketchy and badly presented. But the reactions (which I did see) from the Dragons seemed to be that they simply could not grasp the idea of social purpose and business mixing. Which is bizarre, not to say near-backward: have five so-called cutting edge businesspeople not even heard of social enterprise? Not know who Jamie Oliver, John Bird and Tim Smit are? And their reaction was very strong, fake designer taschen kaufen as well….enough to make grown social enterpreneurs weep.

Anyway, a “dragon’s den” format is now de rigeur at all third sector conferences, but what the movement really wants is an equivalent on TV (I once suggested the Social Apprentice). Perhaps it would be too cute and fuzzy for good TV (bunnies rather than dragons?), but it also seems that the whole concept would need a massive amount of explaining. The mere concept of a social as well as financial return on investment might send them running down the stairs. Sustainability, pah! etc…

Or perhaps, once they were in a different mindset, it would be different. Duncan Bannatyne found no problem about giving money away on ITV’s Fortune programme, so perhaps he just needs to find a middle ground between the two?

Peter, Duncan, Theo, Richard, Deborah: love the programme, but get with ours.

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Can blogs boost your (triple) bottom line?

As another social networking site for entrepreneurs came to my attention, I got to thinking again about the effect of new technology on the organisation and its impact. I blogged previously about why social entrepreneurs and social enterprises should blog (or, indeed, shouldn’t) and Hugh at Gaping Void has got me thinking about it again.

His post about Using Blogs to Boost the Bottom Line has some gems in it, and some great recommendations of other blogs to read (several members of the blogerati, including Seth Godin, Guy Kawasaki and Robert Scoble). A couple of points stood out for me:

"10. Blogs are a good way to make something happen indirectly….

11. Passion. Authority. Continuity. Without those three, you have nothing."

Both are absolutely spot on: already, some great connections (international, blog, sector) have been made as a result of this blog and hopefully will continue to do so. The latter says what I was trying to say in my post above, but much more succinctly. You could replace these three words with Energy. Credibility (or Knowledge). Commitment, but it all boils down to the same thing.

Hugh also makes some further points about the relationship between blogging and the bottom line (it’s not direct selling, it involves failure and experimentation, there’s no easy way to ‘sell’ it to your boss, and so on) which are well worth a read. All of which got me thinking about the relationship between blogging and the triple bottom line.

The same financial points apply as per Hugh’s post, but certainly the social mission can be furthered by easily, regularly communicating from inside an organisation, and providing a service and information of use to others. Raising the profile of your organisation, particularly when mission-driven, can have an effect in ways that are difficult to measure but no less real for that: for us, via those indirect connections, via recruitment, via credibility and so forth (welcome you new subscribers!).

As for environmental, well I guess it is greener to blog than send all these musings by post…but then much of it wouldn’t have been written without this technology being in place. And, as John Thackara reminds us over at Doors of Perception, "even virtual worlds have a carbon footprint". Apparently a Second Life avatar uses about as much energy as the average Brazilian (human)…..So if you don’t know what a Second Life avatar is, you’d better send a postcard and an SAE….

Finally, because they’re always worth including, here’s a Gaping Void cartoon of relevance to all you social entrepreneurs out there…. [click to expand]

Thisbusinessmodel876_1

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