Worlds Touch: bridging the technological divide

As part of the Non-profit blog exchange I get to visit and blog about another non-profit blog. I’ve had the pleasure, therefore, of entering the world of World’s Touch, an organisation which does the following:

Worlds Touch
is a nonprofit organization partnering with successful
charities in developing countries to provide information and communications
technology (ICT).

  • We provide information systems for international grassroots organizations working to end poverty.
  • We design and build web sites for community groups.
  • We train and support non-profit management.
  • We bring cultural sensitivity to every project.

The Executive Director, Trish Perkins, is writing their blog, and is currently (as befits her nom de plume Traveller Trish) going round Nepal (and India), whilst simultaneously working on IT and web projects….it’s impressive stuff, and you are plunged headlong into the narrative and the world which Trish is moving through and experiencing. After all, what is a blog for if not being able to communicate the "personality" of the organisation, giving an insider feel to what you do, how you act and how you work. Here’s a taster from a recent post, detailing a singing game…:

"The party got going after that, and it was just a really uproarious
and fun party at that. Sudeep played a bunch of oldies but goodies in
English on the piano and people sang at the tops of their
lungs…Country Roads, She’ll Be Comin Round the Mountain and others.
In between, the disc jockey played Hindi, Nepali and English songs for
dancing. At one point, we played this game I loved during the Anne’s
evening a few weeks back. One team starts with a song and then, when
they stop, the next team has to start a song with the last syllable of
the previous team’s song. And they all know so many songs, they can
just jump up and belt them out.

"This time, they divided the boys against the girls, and it was
hilarious. My dentist was the moderator, but he kept making up rules in
the middle and then changing them when he felt like it. It was really
quite funny. Jit’s wife, who has been a film actress and a model, was
Ms. Johnny-on-the-Spot when it came to different songs. Diwaker went
around filming with his video camera when he wasn’t playing the guitar
or dancing or being Mr. Entertainment.

"And we danced and danced. When none of the women would take to the
floor, the guys would get out there and just dance themselves. And
unless I was prostrate from the last twelve dances, I’d be out there
with them. I could say that I don’t know WHEN I’ve had such a good
time, but actually I can. It was about three weeks ago at the Anne’s
evening. And before that? Well, I remember one party when I was in
college…"

Great stuff. Who wouldn’t want to be there? Makes a change from my badly punning titles and cynical asides. I think I’m going to have to get more narrative in my approach, because it’s really engaging.

It’s also interesting to think of social entrepreneurship (as SSE considers it) and the impact of individuals when they catalyse movements and make contacts, building teams to help things happen and change to occur. This happens in the villages of Nepal and India, just as in the estates of East London or Liverpool.

I also found myself reflecting on the virtues of virtual volunteering (web design, ICT help and so on) and face-to-face interaction. Does Patricia have more impact on her travels, interacting and teaching and influencing, or in front of her screen back in the US? New technology throws up countless opportunities for connections and help that weren’t there before, but the power of Trish’s blog may be that some things are better done face-to-face. I wish her well from afar.

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Social enterprise: not a Waste of time

Another day, another bad pun in the title. Recently our Director of Learning, Matthew Thomson, hotfooted it to become Chief Executive of the London Community Recycling Network, which "is a not for profit, second tier, organisation that supports and represents London’s existing and emerging Community Recyclers". We were chatting recently about how the next generation of enviro-entrepreneurs, ecopreneurs or green-preneurs might emerge, so I was interested to see the following website on my radar today:

Social Enterprise(s) and Waste, which is the website of the Social Enterprise and Waste Research Network, or SEWRN (one day, one of these acronyms will be SPECTRE or SMERSH). The Network aims to "support practitioners and researchers in learning
more about social enterprises and community organisations engaged in
dealing with waste and resources", as you might have surmised. It will aim to provide links to resources, evaluations, evidence, support agencies (including SSE, I’m delighted to note), and is part of the marvellously acronymed BRASS at Cardiff University. BRASS stands for Business Relationships, Sccountability, Sustainability and Society, and is part-funded by DEFRA and ESRC.

It’s undoubtedly going to be one of the growing areas for social entrepreneurs to operate in over the next few years, and it will be interesting to see different initiatives emerge and innovate.

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Video (and) conferencing

Just to dip our toe in the political world, worth drawing out a few headlines from the big players speeches at their various venues recently.

First up, the Lib Dems Menzies Campbell, who didn’t talk directly about the third sector, but did talk of the need for "local solutions to local problems" and of public services being tailored both to the needs of the individual and the "long-term" needs of the community. And they committed to some environmental tax policies, lest we forget.

Second up, Labour. Tony Blair‘s speech also didn’t deal with the specifics of our world, though in an Andrew Marr interview he did say, re public services:

"And if you look
around the world today, what’s happening are two things in virtually every major
industrial country. One, the barriers between public, private and independent
voluntary sectors…are coming down.

So that is going to carry on. And the
other thing quite specifically is the voluntary sector, the third sector, is
playing a far greater role in delivery. Not traditional, central or local
government. Now we’ve got to be at the forefront of that argument, in my view.

Because as I say, the issue at the next
election will be very, very simple for the British people. Yes, it will be who
will continue the investment, that’s important. But it’s also going to be, who
are the people that are going to deliver the service for you the parent, you the
patient? And we’ve got to be on top of that argument."

Gordon Brown, meanwhile, said that "the task is also to build stronger
communities and as nine years of government have taught us we can only
build strong communities by championing the active involvement and
engagement of local people themselves".

More sectorally, he said that:

"I want a new compact that elevates the third sector as
partner, not as the Tories see it – a cut price alternative to
government – but government fulfilling its responsibilities to fund
services and fully valuing the contribution the voluntary sector can
make."

Which brings us neatly to David Cameron, who spoke yesterday. He made ‘social responsibility’ the keynote theme of his speech, and some sections of interest include:

"The unintended consequence [of Labour’s top-down initiatives] is to stifle the very spirit of community self-improvement that they are responding to. Our response, based on our philosophy of social responsibility, is to trust local leaders, not undermine them. So we will hand power and control to local councils and local people
who have the solutions to poverty, to crime, to urban decay in their
hands."

AND

"We want companies to create their own solutions to social and
environmental challenges, because those are the solutions most likely
to last. So in a Conservative Britain, corporate responsibility will provide the
best long-term answer to economic insecurity, well-being in the
workplace, and environmental care."

We can also scarcely let pass the advent of WebCameron.org.uk which has been widely mocked, but is streets ahead of anything the others are attempting in terms of using the true potential of the internet. It will be interesting to see how it progresses, and how much it is used (by both Cameron and his hoped-for audience). Will the audience develop a sense of webcamaraderie? Will the LibDems (or Labour?) respond with WebCampbell?

Enough already. On the speech excerpts, it is interesting that it is only Cameron who seems to think that this (third sector and all that entails) will be one of the key battlegrounds of the next election, and his emphasis reflects that. The challenge for Brown will be to deliver on the message of double devolution and community ownership of structures and solutions in the interim. Otherwise, it may be the Tories who get the chance to justify what are undoubtedly welcome words with the considerably more difficult job of framing them as policies and putting them into action.

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School for Social Entrepreneurs launches new school in Liverpool

Exciting news: The Liverpool SSE has been launched, with the support of Liverpool City Council and Business Liverpool. We’re hopeful this will be done with nationally-renowned Blackburne House as the lead agency. It’s an exciting intiative, and we hope to complement existing provision and build on the great work already being done in a traditionally entrepreneurial area. The support from Councillor Flo Clucas has been instrumental in making it happen, something she has wanted to achieve since she met Michael Young back in 1998.

You can read a little more here in the Liverpool Echo:

"Nick Temple, Network Director for
London-based SSE, said since the project started eight years ago 85% of
the ventures created are still trading, which is double conventional
business rates.

We
know 91% of our fellows create jobs; on average 35 jobs to every 10
fellows and 70 voluntary positions. More than 60% report a 6% increase
in turnover and on top of that, they are delivering services to
beneficiaries in their communities. Sustainability is very strong.

The
SSE combines business and commerce with a strong social mission across
health, transport, environment, education and child care.

He
said Liverpool was chosen as the first north west SSE because of its
strong entrepreneurial pedigree, adding: “We are looking to add to or
complement what is already being done here.”

Just to correct a couple of those statistics (I’m impressed how many the journalist got down given the length/swiftness/garbledness of our conversation):

–  It is true that 85% of organisations established during the SSE programme are still in existence; it is only true to say that this is roughly double conventional business survival rates for our older cohorts (82% for our 1998 cohort, as opposed to 43% for conventional business, for example); on average, across all years, we beat conventioanl survival rates by at least 15%.

– Actually, 60% report an increase in turnover; on average this is a six-fold increase, rather than a six per cent one…which is slightly different…and much better.

All these figures our from our recent evaluation by the New Economics Foundation, of which more soon….anyway, all in all we’re delighted to be expanding the network in the north-west, and look forward to some great success stories up in Liverpool in the years to come.

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